William served in the United States Navy for three years. He enjoys reading and crossword puzzles. William is diagnosed with Bipolar and PTSD symptoms and he also has a history of substance abuse. William’s challenge was gaining and maintaining employment. Sometimes he was able to get an interview but unable to sell himself to the employer. At other times, he would gain employment and then lose the job.

Our recruiter began one on one support sessions with William every Monday for about an hour, instead of just having him immediately apply for jobs and go to job fairs and hiring events. Together they came up with a plan of action regarding where he wanted to work, and what kind of work he wanted to do and is able to do. We focused on life skills, mock interviewing, productive job search techniques, and problem-solving methods.

These one-on-one support sessions gave William great confidence and his social skills improved tremendously. Through these sessions, William developed trust and he began to open up and allow our recruiter to help him. When he began to hear and see other veterans we worked with gain and retain employment, he allowed us to provide him with the services that he very much needed. Through this journey, William obtained full-time employment with the GCA Group as a general cleaner at the J.C. Penny Distribution Center. William is very happy and states “I thank God for Mr. Hillman for helping me with confidence and employment to be able to pay my bills. I am very grateful and I will tell anybody about this great program.”